What should the project manager do next?

Posted by: Pdfprep Category: PMP Tags: , ,

During a status meeting with the customer, the project manager presents the project management plan’s achieved milestones. The customer recently experienced a high-impact incident that affected current service levels and requests that the resolution of this be added to the project.

What should the project manager do next?
A . Review the incident’s impact and issue a change request.
B . Ignore the request
C . Ask the project team to develop an action plan
D . Update the risk management plan and submit it for approval.

Answer: A