Which three features will allow Support Agents to quickly document the details of these meetings?

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.

Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A . Case groups
B . Workflow Email Alerts
C . Events
D . Case Comments
E . Case Feed

View Answer

Answer: BDE