Posted by: Pdfprep
Post Date: February 19, 2021
Universal Containers plans to deploy Salesforce Service Console to its support team.
Which three steps should be considered in deployment? Choose three answers
A . Customize highlights panels for all objects.
B . Set up interaction logs and assign them to user profiles.
C . Assign users the Service Cloud User feature license.
D . Set up users and assign them to a queue.
E . Customize case list views.
Answer: A,B,C