Observation gives designers the opportunity to develop_________________to better identify needs and ultimately develop solutions, which is an excellent way of seeing the world differently in order to capitalize on needs the competition hasn’t yet taken the time to recognize. Note: There are 1 correct answers to this question.

Observation gives designers the opportunity to develop_________________to better identify needs and ultimately develop solutions, which is an excellent way of seeing the world differently in order to capitalize on needs the competition hasn’t yet taken the time to recognize. Note: There are 1 correct answers to this question.
A . Expertise
B . Empathy
C . Confidence

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Answer: B