Posted by: Pdfprep
Post Date: June 25, 2021
What additional functionality does Communicate brings to Genesys Cloud?
A . Knowledge base features, such as FAQs and Communities.
B . Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto-attendant.
C . Call center features such as ACD and scripting.
D . Directory capabilities, such as advanced search, profiles, and keyword searching.
Answer: A
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