When should you use parent/child cases?

Posted by: Pdfprep Category: MB-900 Tags: , ,

You review your current open cases in Dynamics 365 for Customer Service.

When should you use parent/child cases?
A . for cases for a customer who left a company and now works for a different company
B . for cases from the same company
C . for cases for two different customers with two different issues
D . for cases for two different companies with the same company name

Answer: B

Leave a Reply

Your email address will not be published.