When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

Posted by: Pdfprep Category: 72300X Tags: , ,

Clarified the problem.

When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
A . Install a patch to fix the problem.
B . Praise individuals for contribution.
C . Implement a solution.
D . Update the Knowledge Management database.

Answer: C

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