Which of these observations are CORRECT?

Posted by: Pdfprep Category: MBP18 Tags: , ,

A business analyst has identified the following pattern of business activity in a process she has been asked to improve:

BCS-MBP1823_2

The following observations have been made.

a) The handle-offs in the process are unlikely to be worthy of further investigation.

b) The impact of bottlenecks in the tasks performed by Actor 2 should be explored.

c) The first task of actor 1 should always be immediately after the trigger event

d) The impact of bottlenecks in the tasks performed by Actor 3 should be explored.

Which of these observations are CORRECT?
A . a, b and c.
B . a, c and d.
C . b, and d.
D . a, and d.

Answer: C

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