Posted by: Pdfprep
Post Date: January 31, 2021
Consider the following user story: As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
A . Add a case wide action to the case workflow
B . Configure the Cancel button on the user views to resolve the case
C . Add an alternate stage to the case life cycle
D . Add a stage-only action to each stage in the case workflow
Answer: A
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