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Avaya Aura® Call Center Elite Support Exam
Premium Q&As: 83
Version: PDF
Last update: September 09, 2023
Last Week Results!
Related 7492X Questions & Answers
- Which two commands will assess the behavior of a command that is used to route calls? (Choose two.)
- To enable a Best Services Routing (BSR) lie strategy, when the Alternate Selection on BSR Ties determines how BSR chooses which agent. Skill, or location to select, which two administration forms need to be administered? (Choose two.)
- What are two call vectoring command failures for "adjunct routing"? (Choose two.)
- What are the three key differences between Enhanced look Ahead Interflow (FLAI) and traditional LAI? (Choose three.)
- In which phase of the 8 disciplines of troubleshooting do you try to see if you can work around the problem until a more permanent solution is found?
- Which two commands would provide information to isolate the problem?
- Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura® Call Center Elite Multichannel in a virtual environment?
- How can an installer identify if a customer has the Call Center Elite package?
- Which call center feature can provide this capability?
- Is this possible?
- What should you advise them to do?
- Which agent is still available for calls when the call center is using Best Service Routing and the next call requires French?
- What is causing this problem?
- In administering multi-site Best Services Routing (BSR), what are the two configuration that are associated VDN configuration (Choose two.)
- What is the process for routing calls to one or more networked locations that appear as single center called?
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