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Avaya Aura Experience Portal with POM Implementation and Maintenance Exam
Premium Q&As: 62
Version: PDF
Last update: August 24, 2023
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Related 3314 Questions & Answers
- Which two statements accurately represent the usage of this Agent Script editor?
- If the primary Experience Portal Manager (EPM) server is unavailable, which component can handle Application Interface web service and Application Logging web service requests?
- Which component of the MPP is a VoiceXML interpreter that communicates with the application servers to interpret the VoiceXML documents of a speech application?
- When an email channel is added to an Avaya Aura® Experience Portal (AAEP) configuration which component interfaces with the customer’s email server?
- Which Proactive Outreach Manager (POM) server component is used for inter-process message communication between POM components?
- Which Avaya Aura® Experience Portal component interfaces with WebLM server for licensing services
- Which three are valid Rule Categories?
- Which Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state?
- Which two components are required to support an Avaya Aura® Experience Portal (AAEP) email application? (Choose two.)
- Which component of Intelligent Customer Routing (ICR) is used for configuration and administration of ICR elements; such as, Core, Skills, Destinations, Call centers, Business hours, and Holidays?
- In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcca.properties file of the previous release?
- Which Proactive Outreach Manager (POM) component is responsible for launching voice calls, and sending SMS messages, or email messages using one or more EPM servers?
- When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job?
- If you need to verify the state of the Campaign Manager, Campaign Director, Agent Manager, ActiveMQ and RuleServer processes, which EPM page would you consult?
- Which statement with respect to the setup of Proactive Outreach Manager (POM) zones is true?
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