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Apple Service Fundamentals Exam
Premium Q&As: 70
Last update: September 22, 2023
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Related SVC-19A Questions & Answers
- After gaining agreement with the customer about repair time and cost, Rachel begins the replacement of the top case assembly with battery. If during the repair the battery cells begin to actively swell, how should Rachel respond?
- Which of the following is an open question that would best help you further evaluate the issue with Wendell?
- Which of the following are required to setup iTunes backup with an iPhone 8? (Сhoose two.)
- Which feature in macOS is opened by clicking on this dock icon?
- Based on the information Debra provided, in which problem space does this issue fit?
- Based on the information Debra provided, which of the following resources can you share with her that explains the cause of the issue?
- Which of the following is the proper response by Diego?
- In the systematic troubleshooting approach, which of the following statements is true about isolating an issue?
- Which of the following considerations are workstation requirements when servicing these devices?
- What true statement can you give April?
- Which of the following is a valid ESD safety precaution?
- Elizabeth would rather not answer phone calls using her iMac. Where in macOS can Elizabeth turn off iPhone Cellular Calls?
- If the issue is with the device software, which of the following are possible causes?
- From the following, select the best description of cosmetic condition that would be included in good case notes.
- has an Apple Watch and recently purchased an iPhone XR. He would like to use the Apple watch and the data on the old iPhone with the iPhone XR. Place the following steps in the correct order to accomplish his goal