For an organization that is experiencing outages due to malicious code, which of the following is the BEST index of the effectiveness of countermeasures?

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For an organization that is experiencing outages due to malicious code, which of the following is the BEST index of the effectiveness of countermeasures?
A . Number of virus infections detected
B . Amount of infection-related downtime
C . Average recovery time per incident
D . Number of downtime-related help desk calls

Answer: B

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