Posted by: Pdfprep
Post Date: November 20, 2020
When conducting a post-incident review, the GREATEST benefit of collecting mean time to resolution (MTTR) data is the ability to:
A . reduce the costs of future preventive controls.
B . provide metrics for reporting to senior management.
C . learn of potential areas of improvement.
D . verify compliance with the service level agreement (SLA).
Answer: C
Leave a Reply