What is the problem indicated by this error message?

Posted by: Pdfprep Category: 7497X Tags: , ,

A customer used the debug utility in the Chrome browser after launching the chat session, go to More Tools>Developer Tools, and they find the following error message:

WebSocket connection to ‘ws://192.168.10.50/services/websocket/chat’ failed: Error during WebSocket handshake: Unexpected response code: 403

What is the problem indicated by this error message?
A . The customer Webchat is connected but these is a problem with the Webchat snap-in.
B . The customer Webchat is unable to connect to Avaya Oceana® Webchat snap-in.
C . The customer Webchat is rejected by the browser proxy or antivirus installed in the P
E . The customer Webchat is connected but there are no agents available in Avaya Oceana®.

Answer: A

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