Posted by: Pdfprep
Post Date: April 24, 2021
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
A . Configure the Cancel button on the user views to resolve the case.
B . Add an alternate stage to the case life cycle.
C . Add a case wide action to the case workflow.
D . Add a stage-only action to each stage in the case workflow.
Answer: C
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