Which option meets the needs of this requirement?

In a case which tracks requests for auto loans, a requirement states: Customers should be

able to modify contact information at any time during the processing of the case.

Contact information changes must not alter or interrupt the primary flow of the case.

Which option meets the needs of this requirement?
A . Add a stage with a start condition to the case workflow.
B . Add an optional action to the case workflow.
C . Add an alternate stage to the case life cycle.
D . Add an assignment to the case life cycle.

View Answer

Answer: A