How can you explain why the warranty is not sufficient?

A customer tells you their company does not need services because the product warranty will provide sufficient protection.

How can you explain why the warranty is not sufficient?
A . The customer needs coverage outside normal business hours.
B . The customer needs replacement of defective parts.
C . The customer is responsible for paying shipping costs for replacement parts.
D . The customer must prove that they did not cause the problem by misconfiguring the
product.

View Answer

Answer: A