Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Posted by: Pdfprep Category: PEGACSSA74V1 Tags: , ,

Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

A . Add a condition to skip the Item Return stage when a return is not necessary.
B . Add an Item Retention alternate stage and define a process for retention of item.
C . Replace the Wait step in the Item Return stage with a Change Stage step.
D . Add a decision in the Item Return process to change the stage when a return is not necessary.

Answer: A

Leave a Reply

Your email address will not be published.