What benefits does this give to the business?

A boiler repair business uses an expert system in the form of a fault diagnostic system.

What benefits does this give to the business? Select ALL that apply.
A . The business is less reliant on the senior technician for solving problems.
B . Junior technicians are able to identify faults without a detailed knowledge.
C . Faults are diagnosed quicker so customer service is improved.
D . The business saves money by needing less senior mechanics and repairing boilers quicker.
E . The system generates customer invoices quickly.
F . The system can be used for other purposes such as staff rotas.

View Answer

Answer: A,B,C,D