Posted by: Pdfprep
Post Date: February 28, 2021
XYT company is planning to update its IT and have asked the finance function to assist by establishing suitable key performance indicators (KP1).
Which of the following is an example of a suitable KPI for strategic activities’?
A . Ticket response rates for IT issues sent to IT support
B . IT function as an ‘enabling’ factor in the market place
C . IT spend per employee
D . IT utilisation
Answer: A
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