Posted by: Pdfprep Post Date: October 17, 2020
A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?
A . Identify the problem
B . Document findings, actions and outcome
C . Verify full system functionality
D . Establish a theory of probable cause
E . Test the theory to determine cause
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