A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?

A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?
A . Identify the problem
B . Document findings, actions and outcome
C . Verify full system functionality
D . Establish a theory of probable cause
E . Test the theory to determine cause

View Answer

Answer: E