Which of the following is the BEST IS audit recommendation to address this situation?

Posted by: Pdfprep Category: CISA Tags: , ,

IT service engineers at a large organization are unable to effectively prioritize system-generated alerts from hundreds of applications running across multiple servers and databases. As a result, many alerts are often ignored, leading to major problems including downtime.

Which of the following is the BEST IS audit recommendation to address this situation?
A . Prioritize alerts from legacy applications that may require remote support from external vendors.
B . Implement a threshold management system that prioritizes alerts over a certain age.
C . Develop a classification scheme that prioritizes alerts according to potential business impact.
D . Group alerts from related systems and immediately escalate to the application owner.

Answer: D

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