Which of the following statements relate to the ‘hard Ss’ in Mckinsy’s model? Select ALL that apply.


Which of the following statements relate to the ‘hard Ss’ in Mckinsy’s model? Select ALL that apply.
A . The long-term direction of an organisation
B . The everyday procedures that an organisation has in place to govern its activity.
C . The operating approach of an organisation’s management.
D . An organisation’s employees and how they are developed, trained and motivated.
E . An organisation’s particular capabilities and competencies.
F . The values and beliefs of an organisation, including those expressed in the mission statement.

Answer: A,B

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