An organization’s Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work.
Which of the following techniques could be used to elicit feedback from all affected stakeholders?
A . Brainstorming
B . Business cases
C . Surveys
D . Root cause analysis
Answer: C
Explanation:
Survey or questionnaire presents a set of questions to stakeholders and subject matter experts (SMEs), whose responses are then collected and analyzed in order to formulate knowledge about the subject matter of interest. The questions can be submitted in written form or can be administered in person, over the telephone, or using technology that can record responses.
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