Which of the following should a technician perform to identify and resolve the issue?

A Windows user reports that clicking on links when browsing the Internet results in unexpected destination pages with advertisements or virus infection warnings. The user reboots the computer, but the issue persists.

Which of the following should a technician perform to identify and resolve the issue? (Choose two.)
A . Run a virus scan with updated signature files
B . Uninstall any unknown browser extensions or add-ons
C . Install the latest version of the Internet browser
D . Enable SSL 3.0 in the browser settings
E . Delete all unknown registry keys and reboot

View Answer

Answer: A,B