Which of the following would be MOST important during this phase of the request process?

Posted by: Pdfprep Category: 220-1002 Tags: , ,

A business unit wants to upgrade the current version of its loan processing software. A manager is putting together a change management request and gathering information on the software.

Which of the following would be MOST important during this phase of the request process?
A . Back-out plan
B . End-user acceptance
C . Risk analysis
D . Test plan

Answer: B

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