Which of the following would be MOST effective al remediating future issues through documentation?

A technician was contacted regarding an issue affecting hundreds of users on a domain network.

Which of the following would be MOST effective al remediating future issues through documentation?
A . Take personal notes for future reference.
B . Document the findings in the technician ticketing system
C . Document the solution in a user-facing FAQ page
D . Brief upper management in a meeting regarding the findings.

View Answer

Answer: A