Which of the following would be MOST appropriate for resolving this issue?

A user attempts to log in to a Windows PC, but the computer returns to the login screen after entering the correct username and password. A technician inspects the logs in Event Viewer and finds a message that corresponds to the user’s login attempts:

The user profile for Userl5 could not be loaded. Ntuser.dat is missing or corrupt.

Which of the following would be MOST appropriate for resolving this issue?
A . Boot into safe mode and log in as User15 Remove extraneous startup programs
B . Go into System -> Advanced System Settings and remove the User15 profile.
C . Run the command sfc /scannow.
D . Delete the C:UsersUser15 directory from the computer.

View Answer

Answer: A