Which of the following is MOST important to help define the IT risk associated with this outsourcing activity?

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An organization is planning to engage a cloud-based service provider for some of its data-intensive business processes.

Which of the following is MOST important to help define the IT risk associated with this outsourcing activity?
A . Service level agreement
B . Right to audit the provider
C . Customer service reviews
D . Scope of services provided

Answer: A

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