A quality review of the ‘marketing materials’ has started. The team manager for the ‘marketing materials’ has been unhappy with the team’s workload throughout the project and refuses to attend the review meeting to present the material. The team manager suggests that a new marketing team member make the presentation. However, the chair decides to represent the marketing team and makes a list of actions to resolve later.
Is this an appropriate approach to the quality review, and why?
A . Yes, because the role of presenter should not be performed by a junior member of the team.
B . Yes, because the roles of chair, presenter and administrator may be combined.
C . No, because the role of presenter should be performed by the team manager.
D . No, because the chair should be independent from the product being reviewed.
Answer: D
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