Is this appropriate, and why?


In order for ABC Company to achieve the expected sales of the health and safety training course, the senior user will need to ensure that all staff understand the objectives and target audience for the course.

In addition, these sales will need to be added to each individual’s sales targets. These activities have been included in the benefits management approach.

Is this appropriate, and why?
A . Yes, because how the benefits will be measured needs to be documented.
B . Yes, because the actions required to achieve the outcomes need to be documented.
C . No, because the expected sales increase should be recorded in the business case.
D . No, because actions to deliver the outputs should be recorded in the stage plan.

Answer: A

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