Posted by: Pdfprep
Post Date: April 19, 2021
Your program will create new software and install new hardware for your organization. Some of the goals of the program is to improve employee morale, improve customer service, and boost customer satisfaction. These intangible goals need metrics.
What program stakeholder is responsible for quantifying these goals?
A . Program customer
B . Program director
C . Program manager
D . Business analyst
Answer: C
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