You are the program manager of the BHG Program. One of the projects in your program will be using new materials that are somewhat untested. You are worried that there may be delays and waste because the project team is unaware of how to accurately use these materials. You elect to send the people that will be using the new materials through training on how to complete their project work. You also allow them to purchase some of the materials to experiment on their use before the actual project work is to be done. You want to ensure that mistakes do not enter into the project.
What type of action have you provided in this scenario?
A . This is an example of a preventive action.
B . This is an example of team development.
C . This is an example of quality assurance.
D . This is an example of a corrective action.
Answer: A
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