Posted by: Pdfprep
Post Date: October 15, 2020
Which one of the following is NOT an aim of the change management process?
A . To ensure the impact of changes are understood
B . To ensure that changes are recorded and evaluated
C . To ensure that all changes to configuration items (CIs)are recorded in the configuration management system (CMS)
D . To deliver and manage IT services at agreed levels to business users
Answer: D
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